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Interactive Voice Response (IVR) is a technology that enables interaction between a caller and a computer via the telephone. Some of the common uses of IVR include account balance inquiries, password reset, real estate, customer survey and order status. Angel.com is a leading provider for IVR solutions. Some of their clients include Kellogg's, Adidas US, Reebok and Microsoft along with many more. Although these are large corporations they also have great solutions for small businesses.

Angel.com offers many IVR solutions for small businesses, with Toll Free plans starting at $39.95. They offer Voice Site Templates (VST) which are pre-built solutions. With the VST's you choose the template that is most appropriate to your needs and then you can customize it with their Site Builder tool to help meet you requirements. Some of the Voice Site Templates include:

• Doctor's Office
• Real Estate Agent
• Virtual Sales Agent
• Customer Support
• Event Hotline
• Virtual Receptionist